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16.8 Customer Identification (CID) Process for Natural Persons

N 35/2018 STA
  1. 16.8.1The Customer Identification (CID) process, in accordance with Paragraphs 16.8.2 to 16.8.5 of this Chapter, must be applied for natural persons who carry out “foreign currency exchange” transactions of value between AED 3,600 and AED 35,999.75. Please refer to Paragraph 16.13.1 of this Chapter for KYC process to be applied for natural persons who repeatedly exchange foreign currency of value below AED 3,600 per transaction;
  2. 16.8.2The Customer Identification process is the verification of the original identification documents of the customer who is a natural person and systematically recording basic customer information in the Point of Sale system;
  3. 16.8.3The Licensed Person must not accept any identification document (ID) other than one from the below list (in the order of preference) with an exception provided under Paragraph 16.13.2 of this Chapter:
    1. a)Emirates ID; or
    2. b)Passport with valid visa; or
    3. c)GCC National ID for GCC nationals.
  4. 16.8.4Customer’s full legal name, residential status, mobile number, nationality, date of birth, ID type (whether Emirates ID, Passport or GCC national ID) and ID number must be recorded in the Point of Sale system;
  5. 16.8.5The following customer information must be printed on the transaction receipt:
    1. a)Full legal name;
    2. b)Residential status (whether UAE Resident or UAE Non-Resident);
    3. c)Mobile number;
    4. d)Nationality;
    5. e)ID type (whether Emirates ID or Passport or GCC national ID); and
    6. f)ID number.