The customers’ list is intended to identify the Institution’s customers on a separate document independent the banking risks statements. The Risks Bureau will give those customers code numbers to assure for its operations top confidentiality.

(1) The Customers’ list consists of a set of separate sheets numbered serially. Each sheet contains two part separated by a clear broad line. The part to the right of this line contains the Institution’s columns, (i.e. columns from 1 to 7), and that to the left contains the columns of the Risks Bureau (i.e. columns from 8 to 11). Please refer to the attached Form (R.B. –1)

(2) Columns 10 and 11 of the part pertaining to Risks Bureau form together a detachable part which can be separated from the other parts of the list. The Risks Bureau shall return this part to the concerned Institution showing therein the code number given to each customer.

Institutions must fill in their custom ……….. on ……… (R.B.–1) attached hereto. The printed ……………… will be supplied by the Risks Bureau.

The customers who shall be registered in the Customers List are only those to whom the Institution has extend credits whose total reaches or exceeds the amount specified in Article 3 of these directives.

The Institution shall prepare the first general list of all its customers subject to reporting as at 30 April, 1982. This list shall be supplemented by complementary sheets of the same Form (R.B. –1) on which the Institution shall record its new customers whose total credits opened (or used) has reached or exceeded at the end of the month being reported the limit specified in Article 3 of these directives. Thus the general list of an Institution’s customers, at a given date, shall consist of the first general list and the added complementary sheets submitted by the bank till that date.

An Institution may not reorganize the general list of its customers unless the Risks Bureau requests so and shall be done according to its instructions.

Sheets of the institution’s customers’ general list shall be numbered serially, i.e. the first sheet bears No. 1 the second No. 2 and so on. These serial numbers must continue uninterrupted with respect to the complementary sheets. Therefore the institution may not return to …….. once again unless it is deemed necessary to prepare a new general list for its customers pursuant to the Risks Bureau’s request.

An Institution must number successively its customers recorded in the list giving each customer a serial number Numbering starts from No.1 and continues in column No. 1 of the list sheets and without interruption.

But if the institution deleted one of its customers due to the decrease in the total credits opened in his favour below the limit determined in the directives, or because he has ceased to become a customer of the Institution, it may never give a new customer the same serial number of the deleted one.

An Institution should fill in the list all required information such as the list serial number, date, Institution’s code number and the customer’s code number; whether the designated columns for such information fall in the part of the institution or the Risk Bureau’s. In general the institution should ……….in all rows and columns of the customers list, except columns 8, 9 and 11 wherein the institution should record nothing.

The customers list is a principal document on which relies to a great extent the activity of the Risks Bureau

Therefore, institutions are requested to pay due attention in preparing it, and ensure correctness of recorded information therein.

Customers list shall be closed on the last day of the month being reported. Each of the list sheets should be duly signed by the Institution’s authorized signatory.

(1) Each institution should prepare its customers list in duplicate and put them in a sealed envelope, to be put inside another envelope sealed by red wax and despatched with a covering letter inside the sealed envelope to the Risks Bureau before the tenth day of the month following that for which the list is prepared.

(2) Each Institution shall prepare a third copy of the list which should be identical in every respect to both copies sent to the Risks Bureau and conformable to the Institution’s records.

Lists shall be despatched to the Risks Bureau under covering letter according to Form (R.B. –2) wherein the Institution shall indicate the number of the list sheets, the relevant month and total number of customers.

(1) When the Institution deletes – during the three months period — one or more of its customers, whether due to decreasing their credits below the determined minimum limit or because the customer has ceased dealing with it; it should notify the Risks Bureau, before the tenth day of the month following the month being reported, of its deleted customers by a letter, according to Form (R.B. –3) dispatched to the Risks Bureau at the same time the list of customers, for the period during which deletion was effected, is sent.

(2) But if the deleted customer becomes one of the Institution’s customers whose credits must be reported, either because the Institution has increased the credits of such customer above the determined minimum limit, or the customer has resumed dealing with the Institution the latter should consider him as one of its new customers, and enters duly his name in a complementary list's sheet and gives him the proper serial number.

The Risks Bureau shall return to the relevant Institution, before the fifteenth day of the month that follows the month being reported, the detachable part of the list’s second copy only after filling column (11) thereof with customers' code numbers.

The detachable parts shall be sent to the Institution under covering letter, Form (R.B. –4) which acknowledges receipt of the list and bears the Risks Bureau's stamp and signature of the authorized employee. Furthermore, each of the list's detachable part returned to the Institution should bear the Bureau's stamp and the authorized signature.

According to the preceding Article No. 10, the Institution shall number the list’s sheets serially starting from No. 1. The Institution should write the proper serial number against the word "List’s Serial No." shown in two places of the list, one in the middle and the second in the detachable part to be returned to the bank.

As the Customers' List's are to be reported as at the last working day of the month being reported, therefore the Institution shall record, against both words "date" situated under "List's Serial No.", only the month and year of the List.

The Risks Bureau shall report, in advance, this number to the Institution, which consists ……. digits identifying the Institution's name. Therefore, the Institution should record both digits against the word "Institution Code Number" in the assigned place on the List’s original and on the detachable part to be returned to the Institution.

The two columns allocated for the customer’s serial number bear No. 1 and No. 10, and the Institution should record therein the serial number of each customer. The serial number should be recorded in both columns and should be continued on the following sheets of the list in accordance with the method shown under the preceding Article 17. It must be observed that the numbers recorded in column (1) should be the same as those recorded in column (10)

The Institution shall record in this column the customer’ full name. The Institution should write down accurately the correct name of the customer.

Institutions should indicate in this column the customer’ legal personality, showing that in detailed writing.

It shall be mentioned in this column – in full and correct manner – the customer’s legal address. For instance : Abu Dhabi – No …………… Hamdan Street, P.O. Box No ……………. It is meant by the legal address the address considered by the customer as the center to which all notifications related to his business should be addressed. This address might differ from his home address or might be the same in rare cases. Also the legal address might differ from that where he practices his business. For instance, the Head Office of a company may be at (Abu Dhabi) and its business place is (Mussaffah).

But if the customer is a company with branches, or an institution or a business with several branches, the address of the Head Office in UAE should be mentioned. In case the legal address is unknown, the Institution must give full description regarding his address, home or the place where the customer practices his business ……… etc.

All Institutions must indicate very clearly in this column the customer’s professions.

The Institution shall mention in this column the place or places where the customer – to the Institution's knowledge – practices his business.

According to the customer’s profession the Institution shall indicate the type of economic sector to which the customer belongs. The Institution shall mention in this column the number, representing the mentioned sector, selected from the attached annex. If the customer practices several professions at the same time, the number representing each sector should be mentioned.

This column is allocated for the Risks Bureau. The Institution may not mention anything therein.

This column is allocated for the Risks Bureau. The Institution may not mention anything therein.

This column is identical to column (1), so the Institution should enter therein the same customers' serial numbers as entered in column (1).

This column is identical to column (8). It is also allocated for the Risks Bureau, consequently the Institution should mention nothing therein.

( 1 ) Banking Risks statements shall be prepared according to Form (R.B. –5). A special statement is prepared for each customer who comes under the provisions of these regulations.

( 2 ) A code number shall be used to identify the reported customer and another code number identifying the Institution. The keys for both code numbers shall be available only to the Risks Bureau and the Institution.

(1) Banking risks statements shall be prepared according to the positions of such risks at the last working day of the month being reported, i.e. according to the position of credits in the Institution’s records at the mentioned date.

(2) Statements shall be prepared in duplicate; each signed by the specially authorized signatory of the Institution, i.e. who is authorized by the Institution to sign these statements which shall be delivered to the Risks Bureau before the twenty fifth day of the month following that of the statements.

(3) Statements shall be put in a sealed envelope which shall be put inside another one sealed by red wax and sent under covering letter according to Form (R.B. –6) in duplicate. Each copy bears the Institution’s stamp and signature. The covering letter shall indicate the number of statements contained in the inner envelope and the relevant month.

After receiving the envelope and making sure that the number of statements conforms with that mentioned in the covering letter, the Risks Bureau shall return to the Institution the duplicate copy of the covering letter after entering in the relevant place acknowledgement of receipt of the envelope with the number of statements.

If the Institution deemed it necessary to add some explanations and clarifications on the statement, it should record the same on a separate sheet in duplicate to be attached to both copies of the statement. Both copies shall bear the customer’s code number. Institutions should avoid mentioning any information therein that might identify the customer.

To facilitate the task of the Risks Bureau and to enable it to discover mistakes, all institutions are requested to take the utmost care in preparing statements and securing correct information required to be entered therein.

Institutions shall be furnished with the printed matter necessary for the preparation of statements by the Risk Bureau exclusively.

In application of Article 4 of the Risks Bureau’s Regulations, each Institution operating in the UAE should submit a statement on each of its customers when total credits extended to him reach or exceed Dh. 500,000

In order to know if the credits granted to a customer amount to the minimum limit shown in the preceding Article, the Institution shall add all of the various types of credits opened for the customer as indicated in the statement of Form (R.B. –5) whether such credits are used or not and whether the Institution has notified the customer about them or not.

Dirham and foreign currency credits should be reported. Foreign currency shall be converted into dirhams according to exchange rates in force at the date of the report.

Credits extended by the Institution to its customers abroad shall also be reported. Credits extended by a resident Institution to another resident Institution and credits extended to one of the public departments or organizations should be reported also.

Statements shall be made on the customer whom the Institution has extended credit:

(1) As regards commercial papers (checks, discounted bills of exchange, etc...) the statement would contain data on the customer who endorses them to the Institution.

(2) As regards credits covering acceptances or guarantees the statement shall cover the customer for whom the Institution gave the acceptance or the guarantee.

(3) As regards documentary letters of credit, the customer who requested the opening of the documentary letter of credit shall be reported.

Institutions should mention the customer's sector according to his practiced profession. Institutions shall use the attached annex to specify s . economic sector. Writing only the number of the economic sector will suffice. In case the customer is practicing various professions at the same time, all of them must be mentioned

(a) the Institution : The code number given by the Risks Bureau for the Institution preparing the statement shall be mentioned.

The customer : The customer’s code number given in the detachable part of the customers list by the Risks Bureau shall be mentioned.

End of month for the credits reported in the statement shall be mentioned.

Credits reported in the statement shall be detailed according to the following:

      Discounts

(2) Loans and advances against merchandise, excluding credits extended against import and/or export documents (items 5 and 6 below)

Loans and advances secured by real guarantees (excluding those against merchandise).

Loans and advances secured by personal guarantees

Loans and advances secured by documentary credits for imports.

(6) Loans and advances secured by presentation of export documents.

(7) Loans and advances against documentary credits for exports.

(8) Unsecured loans and advances.

(9) Acceptances.

(10) Documentary letters of credit

( 1 ) Guarantees.

The first eight types (1–8) deal with obligations representing actual credit. But the last three (9–11) do not represent more than a promise given by the Institution to lend its signature to the customer. These types do not lead to an actual credit except in the case of customer’s default.

It shall be recorded under this item the credits opened and those actually used against commercial papers discounted by the customer in favour of the Institution. Excluded items are discounting collateral merchandise bonds (warrants) which are included under item (2), and discounting of promissory notes which the customer signs in favour of the Institution and which are included under one of the items 2 to 8 according to the guarantees provided to secure debt.

Under this item shall be recorded the opened and/or used credits through:

( ) Discounting collateral merchandise bonds (warrants)

(2) Loans and advances secured by pledging the customer's merchandise with the Institution.

It shall be recorded under this item the opened credits and those used as loans and advances totally secured by real guarantee (movable values, gold, foreign currencies real mortgage, commercial bonds ) established especially to guarantee debt repayment, but excluding loans and advances against merchanise and the like included under item (2)

But if the mortgage does not secure more than a part of the credit, the unsecured part shall be recorded either under item (8) – unsecured advances, or under item (4) if secured by personal guarantees.

Institutions attention should be drawn to that:

( ) the credits against discounting promissory notes written by the customer in favour of the Institution and secured by real guarantee shall be recorded under item (3) unless the guarantee was merchandise then the credit in this case shall be recorded under item

Advances against pledging commercial papers shall be recorded in item (3) unless such papers are discounted then they should be recorded in item (1).

These are the opened or used credits in the form of loans and advances extended by the Institution to a customer and are totally or partially secured by personal guarantees, or by discounting of promissory notes signed by the customer in favour of the Institution and guaranteed by other persons.

These are credits extended to the customer by the Institution to cover cash payment such is part of the total amount of the documentary credit opened by the customer for imports, or are credits extended by the Institution to the customer when the former pays the cost of the imported goods and delivers shipping documents to the latter who has not yet paid its cost to the Institution.

These represent credit extended to the exporting customer when he presents the shipping documents to the Institution which pays him its value before the Institution receives its value from the foreign importer.

When the Institution extends a credit to a UAE exporter against a documentary credit opened in his favour with the Institution.

It shall be recorded under this item the credits opened or used by the customer without any guarantee whatsoever or against discounting promissory notes written by the customer in favour of the Institution and secured by no more than the customer.

If both personal and real guarantees are submitted at the same time against a certain credit, Institutions are required to evaluate in each case separately the nature and weight of the submitted guarantee and under which category the credit should preferably be recorded or to which categories should be distributed. The Institution should be careful not to record a single credit under two different items.

It shall be recorded under this item non-cash credit facilities provided by the Institution to their customers in such a manner where the Institution pledges to pay to the beneficiary the value of the commercial papers which shall become due on the customers in a later date.

It shall be recorded under this item the credits extended by the Institution to the customer in the form of opening documentary credits at the customer’s order without debiting him with the transaction value except in a contra account or without charging him with an advance cash prepayment to cover the opened credit.

But when the customer pays an advance cash prepayment or when the Institution debits the customer's account with the amount of the advance cash prepayment, then what should be mentioned in this column will be the remaining balance of the opened documentary credit after deducting the amount of prepayment.

It shall be recorded under this item the non-cash credit facilities provided by the Institutions to their customers such that the Institution pledges to pay to the creditors of its customers the value of the security asked of them against fulfilment of certain obligations in favour of their creditors. This item covers also the non-cash credit facilities extended as a result of customers guaranteeing other person …….. would have never obtained these facilities had it not for the pledge of those customers. It is required that the customer guarantor should not be originally obligated to pay such debt.

In the column of opened credits, the Institution shall record for each of the credit types the maximum limit opened for its customer, whether the latter has used the credit or not, and also whether the Institution has notified the customer in writing of its opening, or it has been opened pursuant to a verbal notice, or just after an internal approval. In all cases the amount of the opened credit should be mentioned even if no part thereof has been used.

With regard to the column of used credits, the Institution shall record for each of the credit types the amount actually used by the customer from the credit initial amount at the end of the month of report. Institutions should pay attention in particular to record the amount used by the customer as a used credit irrespective of whether the Institution has secured the credit from other institutions or not. Commercial papers in collection shall be considered as used credits if they were discounted. But if they were deposited by the customer for collection only they shall not be considered as used credits.

(1) The Risks Bureau may give the Institutions, upon their written application a statement containing the total credits extended to a given person or institution.

(2) Request for special information shall be of two types The first is to enquire about total credits extended by all Institutions to a natural or legal person who is not an institution’s customer. The second is to enquire about total credits extended by all Institutions to a natural or legal person who is an Institution's customer

(3) An Institution may not apply for special information about a natural or legal person unless such person is one of the Institution’s customers, or is seeking to deal with the Institution, or the Institution is engaged in a transaction with which the customer is related and for this reason the Institution is requesting the special information.

(1) Applications for special information about credits (banking risks) should be prepared on printed matter o Form (R.B. –7) for requests of the first type, and of Form (R.B. –8) for those of the sec...... type.

(2) Such applications shall be in duplicate placed in red wax sealed envelope and shall be answered in accordance with the rules specified for sending statements or answering them.

The Risks Bureau shall not reply to a verbal request especially those made by telephone. Also it shall not answer verbally or by telephone those duly submitted written requests. Also it shall not reply to request sent by telex.

The Risks Bureau shall not be held responsible for any error whatsoever that might occur as a result of a mistake or incorrect information reported to it in the statements on banking risks or for delay in reporting such information. Also this Bureau shall not be liable whatsoever for omissions or errors that might be incurred by its employees

(l) Correspondence shall be addressed follows:

Central Bank of the UAE – Head of Risks Bureau Risks Bureau – Abu Dhabi P.O. Box 354

(2) Envelopes containing banking risks statements or list of code numbers or request for special information should be sealed with red wax.