The Company and Related Professions shall make sure of the following:

1. Verify its website or smart application's capacity to expand and absorb any additions that may arise in the future, such as the capacity of the website to handle any increase in the number of users, and the absorption of additional electronic insurance operations resulting from selling insurance policies or receiving claims and handling complaints.
2. The website or smart application shall be made available for use on a 24 hours’ basis and throughout the year and the responsible department for the website shall supervise and ensure that. In the event that the website is subject to maintenance processes, these responsible departments shall ensure that maintenance period shall not exceed one working day as maximum. In case of failure to complete maintenance operations during this period, the company shall notify the Authority in writing of the reasons that led to the website failure and determine the expected period of time to reboot the website.
3. Ensure that the electronic content on the website does not fall under any of the prohibited content categories.
4. Ensure that the website does not violate any laws, regulations and legislation in force in the UAE.
5. Ensure the collection and processing of the sensitive data of users in a secure manner (Including: using SSL techniques / Encryption to prevent illegal collection of usernames, credit card information and bank information).
6. Ensure that servers and website systems are secure, the use of antivirus and malware software, and shall perform security audits according to the best practices of management and operations.