Conduct (including disputes, pricing, policies)
- Insurance Authority Board Resolution No. (33) of 2019 Concerning the Regulation of the Committees for the Settlement and Resolution of Insurance Disputes
- Definitions
- General Provisions
- Formation of the Committees
- Competencies of the Committees
- Insurance Dispute Rejection Cases
- Filing of Complaints
- Referring Complaint to the Committee
- Appearance and Proceeding of Complaint
- Request for Personal Appearance
- Settlement of Insurance Disputes
- Resolution of Insurance Disputes
- Procedures of the Committee
- Duties of the Organizational Unit of the Committees for the Settlement and Resolution of Insurance Disputes
- Duties and Operations of the Committee Secretary
- Register of Disputes
- Record Keeping
- Independence and No Conflict of Interest
- Binding Force of Electronic Signature and Documents
- Challenge of Electronic Documents or Signature
- Application of Information Security Policies
- Issuance of Decisions
- Publication and Going into Effect
- Insurance Authority Board Resolution No. 3 of 2010 Instructions Concerning the Code of Conduct and Ethics to be Observed by Insurance Companies and Insurance-Related Professions Operating in the UAE
- Article 1
- Article 2 Scope of Application
- Article 3
- Article 4 Provision of Insurance Products and Services
- Article 5 Pricing
- Article 6 Application for Insurance
- Article 7 The Policy
- Article 8 Renewal of the Policy
- Article 9 Claim Procedures
- Article 10 Complaint Register
- Article 11 Publicity and Advertisement
- Article 12 Advertising Persons and Fund Accumulation Insurance Policies
- Article 13 Dealing with the IA and Official Agencies
- Article 14 Settlement of Disputes between Companies and Payment of Balances
- Article 15
- Article 16
- Administrative Decision No. (140) of 2019 Concerning the Exclusion of Some Insurance Policies From the Requirement of Being Written in the Arabic Language
- Insurance Authority Board of Directors’ Decision No. (49) of 2019 Concerning Instructions for Life Insurance and Family Takaful Insurance
- Article (1) – Definitions
- Article (2) – Instructions Application
- Article (3) – Commission Limits
- Article (4) – Indemnity Commission
- Article (5) – Multiple Distribution Channels
- Article (6) – Policyholder Fees
- Article (7) – Disclosures
- Article (8) – Solicitation of Contract
- Article (9) – Free Look Period
- Article (10) – General Provisions Concerning the Illustrations
- Article (11) – Declaration from Policyholder and the Distribution Channel
- Article (12) – Historical Performance
- Article (13) – Protection Benefit Ratio
- Article (14) – Protecting the Rights of Policyholders
- Article (15) – Credit Life Products
- Article (16) – Wakala and Mudaraba Fees
- Article (17) – Submitting the Product to the Authority
- Article (18) – Policy Churning
- Article (19) – Actuarial Funding
- Article (20) – Penalties
- Article (21) – Issuing Decisions
- Article (22) – Publication and Effective Date
- The Insurance Authority Board of Directors' Decision No. (41) of 2019 Concerning the Supervisory Rules for the Experimental Environment of Financial Technology in the Insurance Industry
- Insurance Authority Board of Directors' Resolution No. (18) of 2020 Concerning the Electronic Insurance Regulations
- Insurance Authority Board of Directors Resolution No. (11) of 2016 Concerning the Revision of the Pricing Policy Applied by a Company in the Classes of Property and Liability Insurance
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