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Article (1)

IA-BOD-RES 18/2020 Effective from 27/4/2020

The following words and phrases shall have the meanings ascribed thereto hereunder unless the context indicates otherwise:

State: The United Arab Emirates

Law: Federal Law No. (6) of 2007 Cconcerning the Establishment of the Insurance Authority and Organization of Insurance Operations and the amendments thereof.

Executive Regulations: The Executive Regulations of the Law.

Authority/IA: The Insurance Authority.

Board: The Board of Directors of the IA.

Director General: The Director General of the IA.

Company: The insurance company incorporated in the State and the foreign insurance company licensed to carry out insurance activities in the State either through a branch, or through an insurance agent, including Takaful insurance companies.

Insurance-Related Professions: Any person licensed by the Authority to practice any of the activities of Insurance Agent, Actuary, Insurance Broker, Surveyor & Loss Adjuster, Insurance Consultant or any other insurance related profession that the Board decides to regulate.

Insured: The person who has concluded an insurance contract with the company.

Insurance Proposer: The person who applies to acquire insurance coverage through the website of the insurance company, insurance agent or insurance broker.

Insurance Agent: The person approved and authorized by the company to carry out insurance operations on its behalf or on behalf of any branch thereof.

Insurance Broker: The person who independently intermediates in insurance and reinsurance operations between the insurance Proposer or reinsurance Proposer on one side and any insurance or reinsurance company on the other side and receives for his efforts commission from the insurance company or the re-insurance company with which the insurance or reinsurance has been concluded.

Electronic: What is relevant to new technologies which has electric, digital, magnetic, wireless, visual, electromagnetic, computed, photic capabilities, and the likewise.

Electronic Information: Electronic data and information in the form of text, codes, sounds, graphics, images, or otherwise

Electronic Insurance Operations: Any business carried out by the company through electronic and smart systems, including but not limited to; insurance coverage offers, insurance premium offers, selling of insurance policies, marketing of insurance policies, collection of premiums, receipt of claims, receipt and handling of complaints.

Website: The Company Address on the Web, which is accredited in all company’s publications, advertisements, and electronic documents and authorized by the competent authority, including but not limited to:

  1. Social networks such as Facebook, LinkedIn and Twitter.
  2. Multimedia sharing networks such as YouTube, Instagram and Snapchat.
  3. Blogs such as Blogger, Tumblr, and Word Press.
  4. Participatory work applications such as Google Docs and wiki tools.
  5. Systems based on artificial intelligence and machine learning.
  6. Autoreply, chatbot and smart personal assistant.
  7. SMS.
  8. Voice, video or audio communication.
  9. Live chat channels.
  10. Smart applications.

Electronic Copy: A record or document that is created, stored, generated, copied, sent, communicated or received by electronic means, on a tangible medium or any other Electronic medium and is retrievable in perceivable form.

Illegal Access: A person deliberately accesses a computer, a website, an information system, or a computers network without authorization.

Outsourcing Company, Provider or Developer: Any natural or legal person providing, publishing, and interfering with the trading of insurance information and data via the Internet.

Price Comparison Websites: The registered company at the Authority to provide insurance premium price comparison services, using the internet.

Competent Authorities: government entities concerned with the regulation of the businesses identified in the laws for their establishment.