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Article (22)

IA-BOD-RES 18/2020 Effective from 27/4/2020

1. The company shall provide electronic claim forms for submitting claims and uploading electronic copies of the claim documents. After accepting the electronic claim, the company shall provide the claimant with a reference number of his claim.

2. Before reimbursement of the claim submitted online, the Company may require the original claim documents from the claimant to match them and verify their validity.