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3.3.1 Customer Identification Diligence

Effective from 15/8/2021

The CID process must be applied for a natural person who sends or receives a transfer between AED 1 and AED 3,499. The CID process is the verification of the original identification documents of the customer who is a natural person and the systematic recording of basic customer information in the point of sale system without the need to retain copies of the identification documents. The customer's full name, address, mobile number, nationality, date of birth, ID type (Emirates ID, or passport number when Emirates ID is not available) and ID number must be recorded in the point of sale system and printed on receipts.