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3.4.1 Record Keeping Related to Remittances

Effective from 15/8/2021
 1.Sending a Remittance
 

When the RHP's customer is the person originating a transaction, the RHP must collect the following information through the CID and CDD process:

  The sending customer's name;
  His or her Emirates ID, or passport number when Emirates ID is not available;
  His or her date and nationality;
  His or her address;
  Mobile number;
  Occupation; and
  The name of the beneficiary of the transaction and the country it is sent to.
 

The RHP must assign the transaction a unique ID number that allows the RHP to quickly identify and track the transaction. The RHP must provide all of this information to the hawala provider at the other end of the transaction and keep the relevant record. The RHP must not carry out the transaction if it has not supplied this information.

 2.Receiving a Remittance
 

When the RHP's customer is the person receiving the remittance, the RHP must conduct CDD on the beneficiary and make sure that its customer's information matches that of the beneficiary identified in the information provided by the Originating Hawala Provider and keep the relevant record. The information must include:

  The receiving customer's name;
  His or her Emirates ID, or passport number when Emirates ID is not available;
  His or her date and nationality;
  His or her address;
  Mobile number;
  Occupation; and
  The name of the sender of the transaction and the country it is sent from.
 

The RHP's partners and agents outside the UAE should comply with the requirements under ``Sending a Remittance'' above even though they are not subject to UAE laws. If a RHP receives a transaction order from a hawala provider outside the UAE that does not contain the information required under ``Sending a Remittance'' above, it cannot perform required sanctions screening or identify whether the transaction is suspicious and needs to be reported to the FIU. Therefore, the RHP should require its agent or counterpart to provide the information listed before it releases the funds to the beneficiary.