7.1 Exchange of Information and co-operation

7.1.1 The Ombudsman Unit shall co-operate with the Central Bank with a view to ensuring that this Regulation operates in a way that contributes to promoting the best interests and protection of Consumers.

7.1.2 The Chief Ombudsman shall, whenever requested in writing to do so by the Central Bank, provide records or copies of records, or information, dealing with specified matters, or matters of a specified kind, relevant to the performance of the functions of the Central Bank.

7.2 Confidentiality

7.2.1 No Person, including a member of the Board of the Ombudsman Unit, the Chief Ombudsman, a member of the Staff of the Ombudsman Unit or a consultant or adviser to the Ombudsman Unit, shall disclose any confidential Information obtained by them while performing their duties or afterwards, unless disclosure of such Information is required by any applicable law, regulatory or judicial authority in the State.

7.2.2 Nonetheless, the above shall not operate to prevent the disclosure of Information by or on behalf of the Chief Ombudsman or the Board of the Ombudsman Unit to the Central Bank.