Book traversal links for Article 13 Dealing with the IA and Official Agencies
Article 13 Dealing with the IA and Official Agencies
IA-BOD-RES 3/2010 Effective from 21/3/2010When dealing with the IA and other official agencies, the Company is required to observe the following:
- Deal with transparency and professionalism.
- Provide any data or information required by the Director General concerning insurance applications rejected by the Company or policies it has declined to renew, along with a statement of the reasons of such rejection or non-renewal. The Company shall reply to inquiries by the IA regarding any complaint submitted to and notified to the Company within an appropriate period to be set by the IA.