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2.5. Alert Scoring and Prioritization

Effective from 8/9/2021

Consistent with a risk-based approach, LFIs may consider assigning risk-weighted scores to TM alerts in order to prioritize higher-risk alerts for expedited review. LFIs may opt to assign a higher risk score, and thus to prioritize for review and investigations, transactions that violate individual TM rules corresponding with especially heightened risks (based on the risk profile and risk appetite of the institution) as well as transactions identified as violating multiple TM rules. LFIs with larger TM alert review and investigation teams may likewise opt to allocate higher-scoring alerts to more senior investigators or those with specialized expertise in certain risk areas. In such a scenario, non-high scoring alerts could then be allocated to the staff using a “round robin” or any other technique in order to ensure a balanced and efficient distribution of alerts among staff. Although alert scoring may be used to achieve a risk-based prioritization and allocation of manually generated TM alerts, such processes may be especially useful for LFIs faced with a high volume of alerts produced by automated TM systems.