3.20 Licensed Financial Institutions should seek to have appropriate systems in place to ensure the opening of a Customer Bank Account can be completed within 3 business days in instances where the Licensed Financial Institution has assessed the profile of the applicant to present low money laundering and terrorist financing risks, and can demonstrate that it is satisfied with standard customer due diligence documentation.
3.21 Licensed Financial Institutions must have clear, transparent and consistent disclosure regarding the documentary requirements for the opening of a Customer Bank Account.
3.23 Licensed Financial Institutions may receive funds for opening a Bank Account, but the funds are to be blocked until the requirements for opening Bank Accounts are fulfilled, including those relating to Financial Crime Compliance. Customer consent must be obtained in such cases.
3.24 Licensed Financial Institutions should record SME account-opening requests registered through all channels (branches, phone banking, automatic teller machines etc.) The register should have details of requests received, accounts opened, rejected, pending less or greater than 30 days. ). The report must be regularly shared with Senior Management and available for regulatory examination on request.