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Eleventh: General Provisions

IA-BOD-RES 41/2019 Effective from 15/9/2019

1. The Authority may request a detailed audit report, prepared by an independent consultant approved by the Authority, within the period specified by the Authority, including with the following:

  1.  A detailed description of the proposed innovative business model.
  2.  Number and type of volunteering customers who participated in the tests.
  3.  Number and size of the completed transactions.
  4.  A detailed record of operational or technical incidents, including any cybersecurity problems or breaches (if any) and steps taken to address them.
  5.  Details of any complaints by customer.
  6.  Key results and test results.
  7.  Evaluating whether defined KPIs have been achieved.
  8.  Identify the main risks and the main steps taken to address an mitigate these risks.
  9.  Feedback of the Volunteering customers, including complaints (if any).
  10.  Details of any conducted audits.
  11.  Results and comments concerning the success of the test.

2. The Authority shall have the right to publish and approve the names of applicants and the status of the received applications on its website, reports and in the audio-visual media.