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Ninth: Periodic Reports

IA-BOD-RES 41/2019 Effective from 15/9/2019

The Innovative Solution Owner, who holds an acceptance letter shall send monthly progress reports to the Insurance Authority signed by the senior management. These periodic reports should include at least the following information:
1. Progress in KPIs.
2. Number of volunteering customers.
3. Number and size of completed transactions.
4. Update of the risk register.
5. A detailed record of operational or technical incidents, including any cybersecurity problems or breaches (if any) and measures taken to address them.
6. Details of any customer complaints.

7. In cases where the Innovative Solution Owner in the experimental environment of FinTech does not submit a monthly progress report, the Insurance Authority shall reserve the right to terminate his participation.